1. Information We Collect

We may collect the following types of information:

• Account Information: Name, email address, company name, billing details, and login credentials.

• Business Data You Provide: Files, datasets, CRM exports, and other business information uploaded to the Detanomics platform.

• Usage Data: Logs, analytics, and metadata about how you use our services (e.g., feature usage, agent activity, and performance metrics).

• Technical Data: Device information, IP address, browser type, operating system, and cookies.

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2. How We Use Your Information

We use collected information to:

• Provide, operate, and improve the Detanomics platform.

• Enable AI Agents to generate insights, recommendations, and reports.

• Personalize your experience and suggest relevant actions.

• Communicate with you (support, updates, billing, and service notices).

• Maintain platform security, detect fraud, and comply with legal obligations.

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3. Data Storage and Retention

• Your data is stored securely in cloud environments (e.g., Microsoft Azure).

• Business data is retained only as long as needed to deliver services or as required by law.

• You may request deletion of your data at any time by contacting contact@detanomics.com.

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4. Data Sharing and Third Parties

We do not sell your data. We may share limited information with:

• Technology Partners: Such as Microsoft Azure or other service providers used to deliver our solutions.

• Legal/Compliance: If required to comply with applicable laws or enforce agreements.

• Consulting Partners (optional): With your explicit permission, when you request advisory services.

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5. Security

We apply industry-standard safeguards including:

• Data encryption (in transit and at rest).

• Access controls and authentication.

• Monitoring and auditing for unauthorized access.

However, no system is 100% secure, and we encourage you to use strong passwords and account protections.

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6. Your Rights

Depending on your location (e.g., EU, California), you may have rights to:

• Access, correct, or delete your personal data.

• Object to or restrict processing.

• Request a copy of your data (data portability).

Requests can be made at contact@detanomics.com.

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7. Cookies and Tracking

We may use cookies and analytics tools to improve user experience, measure usage, and optimize our services. You may disable cookies in your browser, but some features may not function properly.

8. International Data Transfers

Your information may be processed and stored outside of your home country (e.g., in Microsoft Azure data centers). We apply appropriate safeguards when transferring data internationally.

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9. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect data from children.

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10. Changes to this Policy

We may update this Privacy Policy periodically. Updates will be posted at https://detanomics.com/privacy-policy with a revised effective date.

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11. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Detanomics
Email: contact@detanomics.com